DHL has launched DHL Import Express Online, the latest web-based tool designed to give customers full control over their imports or third-party (country-to-country) shipments.

DHL’s Import Express product and the new web-based Import Express Online tool have been driven by the growing US$1.5 trillion import market. This new web-based tool can support shipping transactions from 46 countries to anywhere in the DHL network, with subsequent rollout to more trade routes throughout DHL’s network.

“Importing customers, working with suppliers off-shore, need to co-ordinate communications effectively to ensure cross-border shipments meet their expectations,” said Mike Heilman, DHL’s vice president of eCommerce.

DHL Import Express Online provides customers with full visibility and control during the shipment process. With a few simple clicks online, the importer can specify all shipment instructions – including terms of sale, pick-up schedule, service levels, and amount of insurance required – eliminating the time and expense of filling out forms manually.

DHL does not limit size or weight for Import Express shipments.

All waybill numbers for tracking are easily accessible in the system during the entire shipment process, with automatic shipment status notifications sent via email throughout the shipment lifecycle.

DHL Import Express Online is also the only web-based importing tool developed by an express carrier that keeps a customer’s account number private for improved security. All charges are on one account number, on one invoice, and in one predetermined currency.