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Plants4Presents blossoms with NetDespatch web software integration PDF Print E-mail
Tuesday, 04 September 2007

Emily Rae (Business Development, Plants4Promotions)
NetDespatch is playing a key part in the growth of Plants4Presents, one of Britain's most successful online retailers.  Plants4Presents pioneered the idea of selling plants as gifts over the Internet.  The Sussex-based company has been able to expand nationally by using NetDespatch to seamlessly integrate its Internet shop orders with nationwide parcel services provided by APC Overnight.
NetDespatch's Velocity web shipping and tracking platform automatically converts Plants4Presents shopping cart orders into barcoded parcel labels and on-line web bookings for the local APC Overnight depot.  This means that order details are entered only once - by the customer when they place an order. With up to 400 orders a day in peak times, the re-keying of addresses has been eliminated and as an added benefit NetDespatch web software automatically checks addresses to ensure first time delivery success once in the hands of the carrier.
With complete integration between the plants4presents.com web site, NetDespatch Velocity and the APC Overnight parcel system, customers can track the progress of their gifts from order to delivery.
Formed in 2004, Plants4Presents is the brainchild of Isobel Rae, who used her considerable expertise as an IT consultant and programmer to create a website which is easy to navigate and yet offers a wealth of pictures and information. A keen amateur gardener for many years, Isobel Rae wanted to provide a plant delivery service that not only delivered quality plants on time but also delivered them carefully wrapped and packaged so they really looked like a gift.
"Since integrating our website with NetDespatch, our business really has taken off.  NetDespatch has allowed us to expand freely and provide excellent service thanks to automatic label printing and the online tracking of deliveries," says Isobel Rae, founder of Plants4Presents.
NetDespatch is an innovator in the provision of on-demand software and services using the Internet.  Increasingly involved in integration between customer and carrier systems, NetDespatch enables the seamless flow of data from order to delivery with live tracking and easy access to information via the web.
As well as online gift delivery service, Plants4Presents has launched plants4promotions and plants4events websites and also offers tailor made services for corporate clients.  These range from large plants for new offices, plants for events which have included support of campaigns for The National Geographic Channel, CocaCola and Schweppes, and Dole.

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