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Yodel wins Dolphin Music delivery contract PDF Print E-mail
Wednesday, 08 December 2010

ImageYodel has won the contract to deliver parcels for award winning online music retailer Dolphin Music.

Dolphin Music was attracted by Yodel’s service proposition. The contract, signed in time for Christmas deliveries, offers Dolphin Music’s customers the option of a 24 or 48-hour delivery service and delivery on a Saturday.

Yodel will deliver over 135,000 parcels per annum for Dolphin Music. With a commitment to superior customer service and product knowledge, for the past decade Dolphin Music has been supplying home users, professionals and the
education sector with over 10,000 different products.

Dolphin Music, Finance & Operations Director, Peter Moss said: “Dolphin see Yodel as the perfect fit in our more customer centric focus. We, like Yodel, understand that next day delivery is just an option and today’s consumer demands their delivery at their convenience. Yodel’s offering was unique in that it offers well-timed delivery windows.”

Yodel Chief Executive Jonathan Smith said: “We are proud to be chosen as Dolphin Music’s delivery partner. Their customer focus matches our desire to provide a great performance. By listening to and understanding our customers, we take pride in
providing a service that is responsive to their needs.”

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